Privacy Policy

LIGHT N UP INC. — PRIVACY POLICY

Effective date: June 19, 2026

Light N Up Inc. ("Light N Up," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, how we use and protect it, your choices, and how we handle information related to our text messaging program.

1. INFORMATION WE COLLECT
   We collect information you provide (name, phone number, email address, mailing or service address, and details submitted through our contact, quote, or booking forms), service information (the services you request, quotes, scheduling, and communication history), and information collected automatically through cookies and tracking technologies (device and browser type, IP address, and pages visited).

2. HOW WE USE YOUR INFORMATION
   We use this information to provide and schedule our services, respond to inquiries and provide quotes and support, send transactional messages (appointment reminders, confirmations, and job updates), send promotional messages where you have opted in, process payments, improve our website and services, and comply with legal obligations.

3. SMS OPT-IN & TEXT MESSAGING
   When you provide your mobile number and check the consent box on one of our forms, you opt in to receive text (SMS/MMS) messages from Light N Up Inc. Opting in is voluntary and is not a condition of purchase. Messages may include promotional/marketing messages and/or transactional/service messages, based on your consent. Message frequency varies. Message and data rates may apply. Reply STOP at any time to unsubscribe (you will receive a one-time confirmation), or reply HELP for assistance. Carriers are not liable for delayed or undelivered messages.

NO SHARING OF SMS OPT-IN DATA: We do not sell, rent, lease, or share your mobile opt-in information, phone number, or SMS consent with any third parties or affiliates for their marketing or promotional purposes. This data is used solely by Light N Up Inc. to deliver the messages you have requested.

1. HOW WE SHARE INFORMATION
   We do not sell your personal information. We may share limited information only with trusted service providers (such as payment processors, scheduling tools, and our SMS messaging platform) to the extent needed to operate our business, and only when required by law. Mobile opt-in data and SMS consent are never shared with third parties for marketing purposes.

2. COOKIES & TRACKING TECHNOLOGIES
   Our website uses cookies and similar technologies to operate the site, remember preferences, analyze traffic, and improve performance. You can control or disable cookies through your browser settings, though some features may not function properly without them.

3. HOW WE PROTECT YOUR INFORMATION
   We use reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

4. YOUR RIGHTS & CHOICES
   You may reply STOP to unsubscribe from texts, use the unsubscribe link in any marketing email, request to review, correct, or delete the personal information we hold about you, and manage cookies through your browser settings.

5. CHILDREN'S PRIVACY & UPDATES
   Our services are not directed to individuals under 18, and we do not knowingly collect information from children. We may update this Privacy Policy from time to time; the effective date above reflects the most recent revision. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.